To create a Keeper account, your employer must offer Keeper and have your employee info in their payroll/time & attendance system so we can match you properly.
Who can create an account?
You can create an account if:
Your employer uses Keeper as their Earned Wage Access (EWA) provider, and
You are an active employee in your employer’s system, and
Your employer has your personal details on file (like name + phone number) so we can verify you.
If your info in the employer system doesn’t match what you enter in the app, signup can fail.
What you’ll need
Your phone number (the one your employer has on file)
Note: If you can’t receive texts on that number right now, you won’t be able to complete signup.
Your First + Last name (as your employer has it)
Your Employer/Facility selection in the app (if prompted)
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The following may be requested if needed
Email
Employee ID
SSN
Steps to create your account
Download and open the Keeper app
Enter your phone number
Enter your first and last name
Enter the verification code sent to your phone
Follow the prompts to finish setup
If you can’t create an account
Most signup issues happen because we can’t match your details to what your employer has on file.
Try these quick checks:
Double-check spelling of your first/last name
Use the same phone number your employer has on file
If you recently changed your phone number or name, your employer may need to update it first
When to contact support
Contact us if:
Your employer uses Keeper, but you still can’t create an account
or
You never receive a verification code
Include this in your message:
Full name
Employer name (and facility if applicable)
Phone number you’re trying to sign up with
Screenshot of the error (if you see one)